Policies ~ Turtleback Farm Inn

GENERAL INFORMATION

  • Rates are based on double occupancy. Additional guest – $35 including breakfast. All rates subject to state sales tax.
  • Check In time is prior to 7pm. If you will arrive later, please make arrangements in advance with the innkeeper.
  • Check Out time is 11am.
  • Children are welcome by prior arrangements only. Some rooms are restricted to older children while others are fine for younger children. Call @ (800) 376-4914 to inquire.
  • Pets: Some rooms will accept well-behaved pets with prior phone arrangement only. Call @ (800) 376-4914 to inquire.
  • We are a non smoking property.
  • We require a two night stay on all holidays and during the season-May through September. Often we will have a single night available so please do not hesitate to inquire. We are happy to check at anytime. Call @ (800) 376-4914 for any special requests.

DEPOSITS & PAYMENT METHODS

To confirm your reservation, a single night’s deposit is required. If you wish to pay your deposit by personal check, we must receive payment within seven days of making your reservation. We also accept VISA, MasterCard, American Express and Discover. If your reservation is secured by a credit card, your deposit will be processed at the time of booking. For reservations made 10 days or less prior to arrival, we require a credit card prepayment. If you are reserving for a week or longer, a 50% deposit is required. All balances are due in full at check in.

CANCELLATION POLICY

Reservation changes or cancellations require a 14 days notice for a refund; a 30 day notice is required for extended stay. There is a $15 cancellation fee for cancelled reservations. Because we are a small island Inn, cancellations at the last minutes gives us little chance of filling your room. If you must cancel with less than the 14/30 days notice, refund is only possible if the room is re-booked. We will certainly make every effort to refill this space but please remember we are making a commitment to you and you are making one to us.